Terms of service

Terms of Service (Zenio.us)

Last updated: 03/15/2026

Overview

This website, zenio.us, is operated by Zeniovn LLC (“Zenio”, “we”, “us”, or “our”).

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors.

If you do not agree, you may not use our website or services.

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform used to sell our products.

1. Eligibility & Use

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • You will not use our services for illegal or unauthorized purposes
  • You comply with all applicable laws

You must not transmit any harmful code, viruses, or malware.

Violation may result in termination of access.

2. General Conditions

  • We may refuse service to anyone at any time
  • Non-payment data may be transferred over networks without encryption
  • Payment data is always encrypted
  • You may not copy, reproduce, or exploit our content without permission

3. Accuracy of Information

We aim to keep all information accurate and updated. However:

  • We do not guarantee completeness or accuracy
  • Information is for general reference only
  • Use of information is at your own risk

We may update content at any time without notice.

4. Pricing & Service Changes

  • Prices may change without notice
  • We may modify or discontinue services at any time
  • We are not liable for such changes

5. Products & Availability

  • Products may be limited and handcrafted
  • Returns are governed by our Refund Policy:
    https://zenio.us/policies/refund-policy
  • We do not guarantee color accuracy across devices
  • We may limit sales by region or customer

We do not guarantee products will meet all expectations.

6. Orders & Billing

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per order or customer

If changes occur, we will notify you.

You agree to provide accurate billing and account information.

7. Third-Party Services

We may provide access to third-party tools or links:

  • Provided “as is”
  • Used at your own risk

We are not responsible for third-party content or services.

8. User Feedback

By submitting content (reviews, feedback):

  • You grant us the right to use and distribute it
  • We may remove inappropriate or unlawful content

You are responsible for your submissions.

9. Personal Information

Your data is handled according to our Privacy Policy:
https://zenio.us/policies/privacy-policy

10. Errors & Corrections

We may correct errors in:

  • Pricing
  • Descriptions
  • Availability

At any time, including after orders are placed.

11. Prohibited Uses

You may not use our services for:

  • Illegal activities
  • IP infringement
  • Harassment or discrimination
  • Fraud or misleading content
  • Malware or hacking
  • Spamming or phishing

Violation may result in termination.

12. Disclaimer & Liability

All products and services are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted service
  • Error-free operation
  • Accurate results

We are not liable for:

  • Loss of profits
  • Data loss
  • Indirect damages

To the maximum extent permitted by law.

13. Indemnification

You agree to indemnify Zeniovn LLC against any claims resulting from:

  • Your violation of these Terms
  • Your breach of laws or third-party rights

14. Termination

We may terminate your access at any time if you violate these Terms.

15. Governing Law

These Terms are governed by the laws of Vietnam.

16. Changes to Terms

We may update these Terms at any time.

Continued use means acceptance.

17. Contact

Zenio (Zeniovn LLC)
Email: support@zenio.us